Management Courses

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Communication Online Course

This online Communication Skills training course is designed to help those working in a business environment improve their business communication skills, from holding appraisals, providing feedback, and responding to complaints to negotiating, dealing with confrontation, and being more assertive.

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PBLE-146
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Complaints Handling – Online Course

Complaints Handling – Online Course Course Overview This course will look at how to respond to complaints, the complaints handling process and how to identify incidents and errors.   Learning Outcomes Demonstrate how to respond to comments and complaints in line with legislation and agreed ways of working; Describe who to ask for advice and […]

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PBLE-041
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Conflict Resolution Online Course

Our CPD accredited conflict resolution training courses will prepare your team for these challenges, and teach them to resolve conflict safely, efficiently. ​This online Conflict management course will introduce you to managing conflict procedures to improve your ability to deal with difficult or emotional conflict.

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PBLE-097
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Conflict Resolution Training In Primary Care Course

This online course will explain how to deal, abusive behavior reduce and resolve conflict in the healthcare environment.

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PBLE-027
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Consent – Online Course

Consent Online Course Learners undertaking our Consent Online Course will gain an understanding of the key principles of valid consent with adults who have a capacity. In addition, learners will also understand how and when should staff obtain consent, along with the different methods consent can be given and how they should behave if consent […]

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PBLE-028
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Contracts and Written Statements – E-Learning Course

The Contracts and Written Statements course will help you determine who needs a written a contract or statement and contents of the document.

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PBLE-058
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Data Protection Regulations in the Workplace Online Course

Cheap Data Protection Regulations in the Workplace Online Course Our cheap Data Protection Regulations in the Workplace Online Course has been developed to provide you with an understanding of the issues surrounding data protection in the workplace as well as the legal requirements of the Data Protection Act, and suggestions for keeping your own data […]

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PBLE-118
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Dignity Privacy and Respect at Work Training Course

This Dignity Privacy and Respect at Work Online Course presents the theory course in a format that is both easy to digest and apply to the work environment.

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PBLE-149
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Discipline and Grievance Training Course: CPD Accredited

The Discipline and Grievance Training course will teach you how to deal with disciplinary issues and what to do when an employee raises a grievance.

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PBLE-057
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Equality and Diversity Training Course

The Equality and Diversity training course has been designed to raise awareness of equality and diversity and encourage candidates to to take a proactive approach within the workplace.

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PBLE-142
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Equality, Diversity and Human Rights Awareness

This Equality, Diversity and Human Rights Awareness training programme provides the broad based-knowledge of Equality, Diversity and Human Rights needed by all staff working in the health sector today.

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PBLE-030
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Equality, Diversity and Human Rights Training: General Awareness in Primary Care

This course provides the broad based-knowledge of Equality and Diversity needed by all staff working in the health sector today.

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PBLE-026
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